How are associate providers paid for live sessions?

Associate Providers are paid for sessions based on the session type and the rate corresponding to the state where their client(s) resides. Base rate will vary state to state, meaning different rates will apply accordingly.

Additionally, Associate Providers on the platform can expect to work with clients across these plan types: Direct-to-Employer (DTE) plans, and Self-Pay (D2C) plans.  Reimbursement for your work may differ depending on the plan that your client is on.

Note: Due to timely billing requirements, all sessions must be submitted within 90 days of the start of the session to be eligible for reimbursement.

These pay rates are applicable to any type of Live Session (Audio, Video, or Chat).

Associate Providers with clients in California

This table below shows the base rate per live session type for associate providers treating California-based clients. 

Session TypeBase Rate
45-minute$50.50
30-minute$33.75
10-minute*
*Not all plans include this session length
$11.50
Associate Providers with clients in New York, Washington, Maryland, Massachusetts, Virginia, and Washington D.C.

This table below shows the base rate per live session type for associate providers treating clients based in New York, Washington, Maryland, Massachusetts, Virginia, and Washington D.C. 

Session TypeBase Rate
45-minute$44.00
30-minute$29.25
10-minute*
*Not all plans include this session length
$10.00
Associate Providers with clients in all other states

This table below shows the base rate per session type for associate providers treating clients in all other states. 

Session TypeAdjusted Rate
45-minute$39.50
30-minute$26.25
10-minute*
*Not all plans include this session length
$9.00
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