All therapist applicants are required to complete a single interview that will be conducted via video call by a member of our Network Success team and will require being on camera. Use of a smartphone for the interview is okay as long as you are able to rest the phone somewhere (so you aren't holding it during the interview).

The interview will be approximately 20 minutes, with 30 minutes allocated in case additional time is needed: 

• A series of questions related to your experience as a therapist 
• A video walk-through of your clinical workspace
• Time for you to ask clinical and/or platform-related questions 

Before your interview, please review the Pre-Interview Guide, which includes best practices and FAQs about the role. 

Video Walk-Through Requirements

We ask that you schedule your interview during a time that you will be able to attend while you are physically located at the clinical workspace where you will be conducting the majority of your sessions at Talkspace, so that your interviewer may conduct a real-time video walk-through of your clinical workspace and surrounding areas

During this walk-through, our team will be evaluating the following:

1. Evaluation of the environment to confirm

   1. Privacy and confidentiality: 

      1. The assurance that conversations cannot be ordinarily overheard by unauthorized individuals;

      2. Client records (including physical documents) and other protected health information (PHI) are appropriately stored and secured;

      3. Confirmation of understanding of record retention guidelines, even after leaving the platform

      4. Sessions can be conducted without avoidable interruptions

      5. Unauthorized individuals are not present during sessions without appropriate authorization and/or disclosure to Talkspace and the client

   2. Technology and Equipment

      1. Functional audio/video technology that supports effective communication

      2. Reliable connectivity

      3. Appropriate measures for addressing technology failure

      4. Appropriate positioning of equipment or devices to support a professional clinical session

   3. Professional Environment

      1. Environment is appropriate for the delivery of behavioral health services

      2. Private

      3. Free from distractions

      4. Supportive of professional client/practitioner interactions

      5. Consistent with Talkspace policy and procedures

2. Emergency and Client Safety Procedure Review to confirm the practitioner possesses the ability to:

   1. Identify the client when clinically necessary

   2. Obtain/confirm emergency contact information as outlined in the provider handbook

   3. Respond to behavioral health emergencies

   4. Follow applicable policies related to crisis/suicide risk situations

If you are unable to schedule your interview for a time when you will be physically located in your clinical workspace, your interviewer will provide an alternative at the time of your interview.